MerchantDesk

A workspace where your team sees everything.

Requests and decisions, balance and limits, bundles, policies, API keys and team access — in one place.

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MerchantDesk / All requests
RequestScenarioScoreDecisionTriggered rulesTime
deposit75
ReviewRULE_01 +30 · RULE_07 +22 · RULE_12 +1513:34:12
withdrawal91
BlockRULE_01 +40 · RULE_09 +1813:31:05
payment18
Allow—13:30:10
onboarding34
AllowRULE_20 +1213:28:47

Modules

Manage all your checks — no emails to support.

All requests

Every request with its decision, score and decision log. Filter by status, scenario and date.

REQUESTS

Balance

Remaining balance, charges per check and top-up history.

BALANCE

Check limits

Limits per check type. Recurring background checks count towards the limit too.

SCREENING_LIMITS

Prices

The cost of every check and bundle — no surprises on the invoice.

PRICES

API keys

Separate keys for sandbox and production, rotation and revocation.

API_KEYS

Bundles

What's in each bundle and the price for the whole set of checks.

BUNDLES

Policies

Rules, weights and thresholds per scenario — whatever is set up in Rule Lab.

POLICIES

Access

Team roles: who sees requests, who changes the policy, who manages keys.

ACCESS
Webhooks

See whether a decision reached your system.

Every webhook has a delivery history: status, response code, time and retries. No more hunting for lost events in the logs.

Endpoint api.merchant.io/hooks/pc

decision.created · active
  • decision.created

    13:34:12

    84 ms200 OK
  • decision.created

    13:31:05

    91 ms200 OK
  • decision.updated

    13:30:10

    77 ms200 OK
  • decision.created

    13:28:47

    —500 · retry
  • decision.created · retry

    13:28:17

    102 ms200 OK
  • screening.recurring

    13:22:40

    69 ms200 OK
5 of 6 deliveries — on the first tryHistory

Example. Endpoint and times are illustrative.

30-minute working session

See MerchantDesk on your own data.

We'll show the workspace on your scenarios: requests, decisions, limits and policies — in 30 minutes.

Request a demo

Sandbox key and documentation — on request during the call.